Contact X Customer Service
X Phone Numbers and Emails
Headquarters:
-
(415) 222-9670
X Emails:
X Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
X Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call X is 4152229670. 19% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday and Friday, while the shortest are on Sunday.
Be prepared for the call as X may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
X Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call X is 4152229670. 19% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Wednesday and Friday, while the shortest are on Sunday.
Be prepared for the call as X may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call X mainly because of account, product/ service and request for information.
Most customers feel unsatisfied after talking to customer service representatives.
The best email to contact X is trademarks@x.com. 81% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
X Website:
X Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Attn: Data Protection Officer
One Cumberland Place, Fenian Street
Dublin 2, D02 AX07, Ireland
How Good is X's Customer Service?
Summary of X Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call X?
Account Question:
- “Account suspended”
- “Password issue”
- “Password change”
Product/ Service Question:
- “Tech support”
- “Problem with paid plan”
- “Signed up for premium+ but not working(”
Request for Information Question:
- “My phone was turn off again want to know wants going on”
- “Verification”
- “Need help with payment I made”
Activation/ Cancellation Question:
- “Cancel subscription”
- “Reactivate my government tablet”
- “Unable to subscribe”
Payments and Charges Question:
- “Billing”
- “Over charged”
- “He took my money”
Staff Question:
- “Customer service cannot help me”
- “Customer service: suspended account”
- “No service”
Return/ Replace Question:
- “I’m trying to change my password and phone number”
- “I want to change my phone number”
- “Replacement of a x8max tablet”
Website/ Application Question:
- “Unable to install my X Premium account on X”
- Can’t install my Premium account on my iPhone
- “Trying to order 2 dresses off you all web site”
Shipping and Delivery Question:
- “Package was sent back Trying to give onstructions”
- “Missing package empty box and no product”
- “I finally received my package but it was empty”
Refund Question:
- “Accidentally bought premium. Want refund”
- “Refund”
Cards Question:
- “Need SIM card”
Employment Question:
- “Censorship of Job Application”
Other Question:
- “Lost followers”
- “Mia”
- “Hecked accound”
Compare X Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.