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Contact X Customer Service

X Phone Numbers and Emails

Headquarters:

  • (415) 222-9670
Send Message

X Emails:

Jobs/ Career
Legal
Trademark Inquiries
copyright@x.com
Copyright Infringement Inquiries
Is this your business?

X Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • X Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    90% phone 10% email
  • The best phone number to call X is 4152229670. 19% of customers managed to speak with a real person.

  • The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as X may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact X?

Most Popular Number:

(415) 222-9670
Total calls: 1 610 Issues resolved: 48 Last call: Dec 8, 2025

To contact X customer support via Live Chat, visit the company website and click on Help Center on the homepage. From the options, click Contact Us and select the topic that best describes your issue. That will direct you to fill out a form, including all the specific details, to ensure efficient response. Apart from using the X customer service chat for assistance, individuals can also browse the Frequently Asked Questions for other issues to resolve those by self-help. If the matter remains unresolved, calling the X customer service phone number is always the most feasible alternative.

A single phone number for X is active for queries and concerns. People seeking help regarding suspended accounts, using the company services, safety and security concerns, or those learning about the company policies can contact their headquarters using the X phone number 1-415-222-9670. This helpline is also active to assist individuals with account management, staff inquiries, and queries about products and services. Those requesting help with locked or limited accounts can contact X support using the same helpline. To ensure efficient assistance, call or message during business hours.

People seeking to contact the business agent can select the most relevant among the three published email addresses. Those needing help with general inquiries about jobs and career opportunities can share their concerns at xhiringsupport@x.com. The X support email trademarks@x.com is available for trademark inquiries. Individuals with copyright infringement issues can write to X customer service at copyright@x.com. After reviewing their concerns, the support team will take 24 to 48 hours to give a reply. Since the response is not quick, emailing is not feasible at the X phone number to contact for urgent matters.

The company headquarters, X Corp., is at 1355 Market Street, Suite 900, San Francisco, California 94103, United States. X Corporation also has a branch in Ireland at One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, for people with legal concerns to visit. You can also send a letter to the data protection officer at the same address. Visiting the company headquarters is recommended for sensitive issues that are difficult to resolve by the X support email or helplines. Those with general concerns or people seeking assistance on an urgent basis can use the published phone numbers for X to save time and effort.

PissedConsumer Club

Contact Information

X Website:

X Help Center:

Corporate Office Address:

X Corp.
1355 Market Street, Suite 900
San Francisco, California 94103
United States

Other Info (opening hours):

Mailing Address:

Attn: Data Protection Officer

One Cumberland Place, Fenian Street

Dublin 2, D02 AX07, Ireland

More contact details

X Customer Service Reviews

1.6 / 5
Poor
Jaq E
No Answer
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Number seems to not be connected. At least not from calls that are international. Im swedish so its possible they only take calls from America.

Oziel Fqj
Thanks for trying
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I assume X is about to collapse. The customer service phone number has been disconnected.

Theres no other way to reach them.

All the messages I get when I try to read a post are dead ends like Rate limit exceeded or Something's gone wrong. Theres no hope for X/Twitter.

Dr. Shantashib S
Recovery of my account

Hello,
I don't know who is trying to login. @shantashib1 is not my account, my account is @dr_shantashib and since 1 week I cannot log into my account.

I live in Lyon, France and not in Drancy, France from where someone is trying to login. Hopefully, you will make an FBI investigation.

A scammer has asked me the password and code which came to my mail account (shantashib@***.com) which I could not understand initially, as he told me that he is working on my account to give me back my account. Please recover my account.
Best Regards,

Scott K Teg
Amazing
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Absolutely brilliant would recommend to anyone having problems on social media absolutely amazing everyone should try this

How Good is X's Customer Service?

Yerry M
Yerry M
Feels Disappointed | May 27, 2025

Cant understand how it can be hacked.

Read full quote
Lateisha Aes
Lateisha Aes
Feels Disappointed | Mar 24, 2025

Horrible

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vincent s Azx
vincent s Azx
Feels Disappointed | Mar 11, 2025

Very disappointing. Not at all the town hall Elon professed it to be when he took it over laying down his vision. Its entirely a pay to play platform.
If you want visibility if you want customer support if you want anything other than generic replies or links to the help section, be prepared to have to pay for it.
Its a shame. Twitter once was truley a great platform

Read full quote
Cody N Olp
Cody N Olp
Feels Disappointed | Feb 12, 2025

There's an algorithm that uses words to ban you and then there's no customer service to argue the case with. This is not a free speech platform

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Vanellope Tez
Vanellope Tez
Feels Disappointed | Nov 27, 2024

There is zero customer service. I’ve called the number and I get “ person you are trying to reach is unavailable’. The help links just take you out n circles, there is no live talk text, no email. Absolutely no none to help with my problem. I’m just stuck with no way to access my twitter. Worst customer service or lack there of , I have ever had in my life

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Jamicheal Mbz
Jamicheal Mbz
Feels Disappointed | Oct 07, 2024

My account has been locked for over a week now!? Was told it would be unlocked in a week but could take longer! Elon has told me until I invest in Tesla stock my account will be locked! I removed post no phone number to talk to someone to redeem myself or forgiveness! So much for free speech Elon only to those you like and in your inner circle can say whatever! My is broke I was such a fan and Idealized him! Can't live with the idea he hates me? Furthermore why does X I've been such a fan following all things Elon! Even glad you all came to Texas would be a dream job to work for X if I could as I live in Temple, Texas !

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Summary of X Customer Service Calls

1.6K TOTAL
CALLS
01:11 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call X?

Account Question:

  • “Hello, my account has been banned even though I have not violated any rules. I have barely used the app and only logged in to check my account. I believe this suspension is a mistake. Please review my account and restore access. Thank you.”
  • “I can't access account”
  • “Account Suspended for No reason”

Request for Information Question:

  • “Help finding my username”
  • “I need help changing my password so that I can add my email address and phone number to my account”
  • “I got scam on Instagram and i try to reach out to a celebrity who has he will help”

Product/ Service Question:

  • “Complaint”
  • “Fake account”
  • “I tried to call the number 3 times. It says it was a non working number. Any help would be great. I also informed my carrier about the situations ive been experiencing in my area.”

Activation/ Cancellation Question:

  • “Cancelation of x account”
  • “Cancel and get reimbursed”
  • “Cancelled subscription keeps charging me”

Payments and Charges Question:

  • “They took my money when try knew my account will be suspended”
  • “I paid for Premium twice by accident, can you credit it to next year's subscription”
  • “Premium charge 40.00 do not have an account”

Staff Question:

  • “To start a new service”
  • “Customer Service Account hacked”
  • To get an email for a human customer service rep to have my verified subscribed returned to me after a ***

Return/ Replace Question:

  • “Unable to change my username. I have been trying for a couple days now.”
  • “Trouble with changing email on X”
  • “Need to change name”

Website/ Application Question:

  • “X app is not working”
  • “App not working”
  • “App issues”

Refund Question:

  • “Refund for failed payment”
  • “Refund for Premium”
  • “Refund”

Shipping and Delivery Question:

  • “Package was sent back Trying to give onstructions”
  • “Missing package empty box and no product”
  • “I finally received my package but it was empty”

Employment Question:

  • “I need Job for nony”
  • “Censorship of Job Application”

Cards Question:

  • “Need SIM card”

Other Question:

  • “I want to remove my data from google search”
  • “To refer a friend”
  • “Yes that is me”

Compare X Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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